How it works
Four steps. No surprises.
Most families find us in a moment of pressure — a fall, a diagnosis, a discharge date. The process is built for that: calm, clear, and on your timeline.
Reach out
Call or text (404) 620-1781, message on WhatsApp, or send the contact form. Tell us what's going on — in your own words, at whatever length feels right.
A no-pressure conversation
We talk through the situation: your loved one's needs, the family's questions, the timeline you're working with. You'll get an honest read on whether we can help — and if free resources would serve you better, we'll point you to them.
Pick a session, see the fee in writing
Choose the Navigation Consult ($250), the Family Roadmap ($795), or Quarterly Check-ins ($175/session). The fee is confirmed in writing before anything starts. No hourly meter running, no hidden costs.
Decide with a clear head
Sessions happen by phone or video, on your schedule. Roadmap families get a written plan to keep — options compared, costs laid out, questions for providers, next steps. You make the call; you just don't make it alone.
What to expect
How sessions feel
By phone or video
No travel, no waiting rooms. Join from wherever you are — siblings can join from different cities.
Plain English
Benefits rules, contracts, fee schedules — translated out of jargon and into decisions.
Written, not just spoken
Roadmap families leave with a document, not just notes. Something the whole family can read and argue about together.